The refund will occur in case of Order cancellation, unavailability of product or damaged/defective products.
In case of damaged and/or defective product, we need to be notified of it with proof within six (6) hours of delivery. Following investigation, you will be duly notified if you are eligible for a refund.
Please reach out to our Customer Service Department via email at [email protected] or (905) 795-9544 to register your claim for refund.
All refunds will be processed within 5-7 business days.
NO RETURNS are being accepted on any food, health or beauty products due to Ontario Health and Safety guidelines with regards to COVID-19 pandemic.
With over 25 years of experience in the logistics and food distribution sector, industry experts bring tezmart, a unified portal that ensures affordability and accessibility of products to customers from the comfort of their homes.