Orders & Returns Tezmart online Store

Apartment building residents are required to pick up delivery from the lobby.

Orders & Returns.

  • The refund will occur in case of Order cancellation, unavailability of product or damaged/defective products.
  • In case of damaged and/or defective product, we need to be notified of it with proof within six (6) hours of delivery. Following investigation, you will be duly notified if you are eligible for a refund.
  • Please reach out to our Customer Service Department via email at [email protected] or (905) 795-9544 to register your claim for refund.
  • All refunds will be processed within 5-7 business days.

Return Policy:

NO RETURNS are being accepted on any food, health or beauty products due to Ontario Health and Safety guidelines with regards to COVID-19 pandemic.

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