Orders & Returns Tezmart online Store

In response to COVID-19, we are offering contactless delivery options for our customers. For safety of our drivers and customers, all orders for apartments/condo buildings will be delivered in lobby area only.

Orders & Returns

  1. The refund will occur in case of Order cancellation, unavailability of product or damaged/defective products.
  2. In case of damaged and/or defective product, we need to be notified of it with proof within six (6) hours of delivery. Following investigation, you will be duly notified if you are eligible for a refund.
  3. In case an expired item has been delivered in your order, please notify us immediately so that we can refund or replace the item and also inform the vendor from whom it was purchased accordingly. 
  4. Please reach out to our Customer Service Department via email at [email protected] or (905) 795-9544 to register your claim for refund.
  5. All refunds will be processed within 5-7 business days.

Return Policy:

NO RETURNS are being accepted on any food, health or beauty products due to Ontario Health and Safety guidelines with regards to COVID-19 pandemic.

Official Mailing Address [email protected]:

6880, Unit 3, Columbus Road,


ON, L5T 2G1

(905) 795-9544

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