Orders & Returns Tezmart online Store

In response to COVID-19, we are offering contactless delivery options for our customers. For safety of our drivers and customers, all orders for apartments/condo buildings will be delivered in lobby area only.

Orders & Returns

  1. The refund will occur in case of Order cancellation, unavailability of product or damaged/defective products.
  2. In case of damaged and/or defective product, we need to be notified of it with proof within six (6) hours of delivery. Following investigation, you will be duly notified if you are eligible for a refund.
  3. Please reach out to our Customer Service Department via email at tez@tezmart.ca or (905) 795-9544 to register your claim for refund.
  4. All refunds will be processed within 5-7 business days.

Return Policy:

NO RETURNS are being accepted on any food, health or beauty products due to Ontario Health and Safety guidelines with regards to COVID-19 pandemic.

Official Mailing Address tez@tezmart.ca:

6880, Unit 3, Columbus Road,


ON, L5T 2G1

(905) 795-9544

© 2022 Tezmart.
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